Contact Us
We’re here to help. Whether you have a question about our products, need help with your order, or just want to say hi — we’d love to hear from you.
Get in Touch
General & Support: cyxs001@gmail.com
Wholesale/B2B: cyxs001@gmail.com
Phone/WhatsApp: +86 131 2600 8852
Response Time: Within 24 hours, Monday-Friday
Business Hours
Monday – Friday: 9:00 AM – 5:00 PM PST
Saturday – Sunday: Closed
Send Us a Message
Use the form below to send us a message. We’ll get back to you as soon as we can.
Frequently Asked Questions
Q: How do I track my order?
A: Once your order ships, you’ll receive a tracking number via email. You can also check your order status in your account.
Q: What is your minimum order?
A: Wholesale orders start at 100 units (MOQ). Pre-production samples are available for evaluation before mass production.
Q: How long does shipping take?
A: Sea, air or courier shipping from Shenzhen, coordinated with your freight forwarder.
Q: How often should I replace my filter cartridge?
A: Every 4-6 months for one person, or every 2-3 months for a family of 4.
About ZOOSHEN
ZOOSHEN is a shower filter brand based in California. We make NSF/ANSI 177 certified shower filters that actually work.
We believe in honest products, honest pricing, and honest customer service. No fake reviews, no hype, just good products that work.
Wholesale & B2B
Interested in selling ZOOSHEN products? We offer wholesale pricing for retailers, distributors, and B2B partners.
Email: cyxs001@gmail.com
Phone/WhatsApp: +86 131 2600 8852
MOQ: 100 units